ubet63 Terms & Conditions

1 Acceptance of Terms

By registering an account, making a deposit, placing a bet, or accessing any game or service on ubet63, you unconditionally accept these Terms & Conditions. Your continued use of the platform following any update to these Terms constitutes acceptance of the revised version. ubet63 recommends that you review these Terms periodically to remain informed of any changes.

These Terms apply to all services offered through the ubet63 platform, including but not limited to casino games, live dealer tables, sports betting, crash games, instant-win games, promotional campaigns, and any customer support interactions. These Terms should be read alongside the ubet63 Privacy Policy and Responsible Gaming Policy, both of which are incorporated by reference herein.

2 Eligibility

Access to and use of ubet63 is restricted to individuals who meet all of the following eligibility criteria:

• You are at least 18 years of age. ubet63 strictly enforces an 18+ policy and does not permit minors to register or participate in any gaming activity on the platform.
• You are registering and playing as an individual on your own behalf, not on behalf of a third party.
• You are not a resident of any jurisdiction where online gambling is explicitly prohibited by applicable law.
• You are not an employee, contractor, director, or close family member of ubet63 or any of its affiliated entities or game providers.
• You have not previously been excluded, banned, or had an account closed on ubet63 for violation of these Terms.

3 Account Registration

3.1 Registration Requirements

To use the ubet63 platform, you must create a registered account by providing accurate, complete, and current personal information including your full legal name, date of birth, residential address, and a valid contact method. You agree to keep this information up to date at all times.

3.2 One Account Policy

Each individual is permitted to hold only one active account on ubet63. The creation of multiple accounts by the same individual — whether using different names, email addresses, payment methods, or device identifiers — is a material breach of these Terms. All duplicate accounts will be suspended without notice, and any balances held in such accounts may be permanently forfeited.

3.3 Account Credentials

You are solely responsible for maintaining the security and confidentiality of your username and password. You agree not to disclose your login credentials to any third party under any circumstances. ubet63 will never request your password through any channel. Any activity occurring under your account credentials is your responsibility, whether or not it was authorised by you. If you suspect unauthorised access, you must notify ubet63 support immediately at [email protected].

3.4 Account Verification (KYC)

ubet63 operates a Know Your Customer (KYC) process in accordance with its anti-money-laundering obligations. You may be required to submit one or more of the following before withdrawals are processed: a government-issued photo ID (National ID card, passport, or driving licence), proof of address, and proof of ownership of the payment method used. Documents must be submitted in clear, unaltered form. ubet63 reserves the right to delay or withhold withdrawals pending satisfactory completion of the KYC process.

4 Deposits & Withdrawals

4.1 Supported Payment Methods

ubet63 currently accepts deposits and processes withdrawals through the following payment channels: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. All transactions are denominated in Bangladeshi Taka (BDT). ubet63 reserves the right to add or remove supported payment methods at any time without prior notice.

4.2 Deposits

The minimum deposit amount on ubet63 is ৳200. Deposits are credited to your account balance upon successful confirmation from the payment provider. ubet63 does not accept deposits from third-party accounts. The name on the payment method must match the name on the registered ubet63 account. Deposits made from mismatched accounts may be reversed and the associated account suspended.

4.3 Withdrawals

Withdrawal requests are subject to the following conditions:

• Your account must have completed the required KYC verification process.
• Any active bonus funds associated with your account must have met their applicable wagering requirements before a withdrawal can be processed.
• The withdrawal must be directed to the same payment method used for the most recent deposit, unless otherwise approved by ubet63 compliance.
• ubet63 targets withdrawal processing within ten (10) minutes of approval for mobile wallet methods (bKash, Nagad, Rocket, Upay). Bank transfer withdrawals may take one (1) to three (3) business days depending on the receiving institution.
• ubet63 reserves the right to apply additional verification checks to large or unusual withdrawal requests.

4.4 Transaction Disputes

If you believe a deposit has not been credited or a withdrawal has not been received within the expected timeframe, you must contact ubet63 support within fourteen (14) days of the transaction date. Claims submitted after this period may not be investigated.

5 Bonuses & Promotions

5.1 General Bonus Terms

ubet63 offers various promotional bonuses including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as BPL season, Eid, Pohela Boishakh, and the ICC T20 World Cup. Each promotion is subject to its own specific terms, which will be stated clearly at the time the offer is presented. In the event of any conflict between promotion-specific terms and these general Terms & Conditions, the promotion-specific terms shall prevail.

5.2 Wagering Requirements

Unless otherwise stated, all bonuses issued by ubet63 are subject to a wagering requirement. This means that the bonus amount (and in some cases the deposit amount plus the bonus amount) must be wagered a specified number of times before any winnings derived from the bonus can be withdrawn. The applicable wagering multiplier will be stated in the offer description. Bets placed on certain game categories may contribute at different rates towards the wagering requirement — for example, live casino tables may contribute at a lower rate than slots.

5.3 Bonus Abuse

Any attempt to exploit, abuse, or circumvent the bonus system — including but not limited to opening multiple accounts to claim the same offer, placing qualifying bets with insufficient risk, or using prohibited betting patterns — will result in the cancellation of all bonus funds, forfeiture of associated winnings, and potential permanent account closure. ubet63 reserves the right to make the final determination on what constitutes bonus abuse.

6 Gameplay Rules

All games available on ubet63 are governed by their respective rules as provided by the relevant game supplier (including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming). In the event of a discrepancy between the game rules displayed within the game interface and these Terms, the game supplier's rules shall apply to the outcome of individual game rounds.

ubet63 uses independently tested Random Number Generator (RNG) technology for all non-live casino games to ensure fair and statistically random outcomes. Return-to-player (RTP) percentages for each game are determined by the game supplier and are available in the game information panel. Live dealer games are conducted by real dealers in real time and are subject to the respective provider's operating procedures.

In the event of a technical malfunction, network interruption, or server error that affects the outcome or settlement of a game round, ubet63 reserves the right to void the affected round and refund the wagered amount to your account balance. ubet63 is not liable for any losses arising from technical failures outside its reasonable control.

7 Prohibited Activities

The following activities are strictly prohibited on the ubet63 platform. Any player found to have engaged in prohibited activities will have their account immediately suspended and may have their funds withheld pending investigation:

• Fraud and misrepresentation: Providing false personal information, impersonating another individual, or using fraudulent payment instruments.
• Money laundering: Using ubet63 as a conduit for the movement, layering, or integration of funds derived from illegal activity.
• Collusion: Coordinating with other players to gain an unfair advantage in any game or betting market.
• Automated betting: Using bots, scripts, artificial intelligence tools, or any automated system to place bets or interact with the platform without human input.
• Software exploitation: Taking deliberate advantage of software bugs, errors, or vulnerabilities to gain winnings that would not have been available under normal operating conditions.
• Chargebacks: Initiating unauthorised chargebacks or payment reversals through a financial institution after funds have been used on the platform.
• Underage gambling: Attempting to register or use the platform if you are under 18 years of age, or facilitating access by a minor.

8 Responsible Gaming

ubet63 is committed to promoting responsible gambling among all players. We provide a suite of tools to help you manage your gaming activity, accessible from within your account settings at any time:

• Deposit limits: Set daily, weekly, or monthly limits on the amount you can deposit into your ubet63 account.
• Loss limits: Set a maximum net loss amount over a defined period, after which further play is restricted until the period resets.
• Session timers: Set a maximum session duration, after which you will be prompted to take a break or automatically logged out.
• Cooling-off periods: Take a short break from the platform for a defined period of between 24 hours and 30 days.
• Self-exclusion: Permanently exclude yourself from the ubet63 platform. Self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum period of six months.

For further information and external support resources, please visit our Responsible Gaming page. If you are concerned about your gambling behaviour, we strongly encourage you to use these tools or contact our support team without delay.

9 Privacy & Data

ubet63 collects and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering an account, you consent to the collection, use, and storage of your personal data as described in that policy. Your data is used for account management, payment processing, KYC verification, fraud prevention, and the improvement of our services. ubet63 applies industry-standard 256-bit SSL encryption to all data transmissions to protect your information in transit.

10 Intellectual Property

All content on the ubet63 platform — including but not limited to the ubet63 brand name, logo, website design, graphics, text, software, game interfaces, and promotional materials — is the exclusive property of ubet63 or its respective licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial entertainment purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any platform content without the prior written consent of ubet63.

11 Limitation of Liability

To the fullest extent permitted by applicable law, ubet63 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, or loss of gaming funds resulting from technical failures, service interruptions, or force majeure events.

ubet63's total aggregate liability to any player in respect of any claim arising under or in connection with these Terms shall not exceed the total amount deposited by that player in the ninety (90) days immediately preceding the event giving rise to the claim.

ubet63 makes no warranty that the platform will be uninterrupted, error-free, or free from viruses. The platform is provided on an "as is" and "as available" basis. Players access and use the platform at their own risk.

12 Account Suspension & Closure

ubet63 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, including in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Reasonable suspicion of fraud, money laundering, or other illegal activity.
• Failure to complete KYC verification within the required timeframe.
• Identification of duplicate accounts.
• Confirmed bonus abuse or exploitation of platform vulnerabilities.
• Request by the player for self-exclusion under the Responsible Gaming policy.

Where an account is closed due to a violation of these Terms, ubet63 reserves the right to withhold any balance pending the outcome of an internal investigation. Where no violation is found, any remaining real-money balance (net of bonus funds) will be returned to the player via their registered payment method.

Players who wish to voluntarily close their account may do so by contacting ubet63 support at [email protected]. Account closure requests will be processed within two (2) business days.

13 Amendments to These Terms

ubet63 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, ubet63 will notify registered players by email or by displaying a prominent notice on the platform. The revised Terms will take effect on the date stated in the notification. Your continued use of the platform after the effective date of any revision constitutes your acceptance of the updated Terms. If you do not accept the revised Terms, you must cease using the platform and may request account closure.

14 Governing Law

These Terms & Conditions shall be governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation between the parties shall be submitted to binding arbitration. ubet63 and the player agree that any such arbitration shall be conducted on an individual basis and not as a class action. Nothing in this clause limits ubet63's right to seek injunctive or other equitable relief in any court of competent jurisdiction in order to protect its intellectual property or other proprietary rights.

15 Contact

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the ubet63 support team. We aim to respond to all enquiries within 24 hours during normal operating hours (Bangladesh Standard Time, UTC+6).

Email: [email protected]

Our support team is available around the clock, seven days a week. For disputes relating to specific transactions or game outcomes, please include your account username, the relevant transaction or game round ID, and a clear description of the issue in your message.